Inquiries & Help 
Prior to making the capital investment in our dry ice production equipment we did extensive research into equipment suppliers from the USA, Europe and Asia. Our main priorities were that we wanted modern, efficient, reliable machines from a company that provided excellent after-sales service and spares availability. We also wanted equipment that could produce various forms of dry ice easily and efficiently. After much market research, one company stood head and shoulders above the others - ASCO of Switzerland. To date we have enjoyed a long and successful relationship with ASCO, and we have come to see them as our partner for all of our dry ice manufacturing equipment needs.
John Searle of Sidewinder Dry Ice & Gas (Pty) Ltd.
During this startup phase, we made some errors in operating the machine and were required to seek assistance from the ASCO team. ASCO was able to remotely log into the BP420i machine via their i-Series technology and assist us with adjustments to the machine. During the initial weeks, the times we seemed to run into issues were typically over weekend production runs. If we would not have been able to solve our issues quickly, we would not have been able to fulfill our orders for Monday morning. However, the ASCO team made themselves available to assist and give support even on the weekend. We were relieved they knew exactly what the issues were so quickly to allow us to get back up and running immediately. ASCO’s BP420i, their sales cycle, installation, and training, and the follow up support are more then we could have asked for. We are not confident that if we had partnered with anyone else, we would have been as successful as we have been. ASCO deliver on their promises and we are proud to be partnered with them and their team and we are looking forward to adding our second BP420i soon.
Paul Thomson, Fraser Valley Dry Ice
As a company, we strive to be the best in every aspect of our business; and to be the best you have to work with the best and have the best tools available to you. With over 17 years of dry ice cleaning experience combined as a team, we understand the importance of working with only the best dry ice cleaning equipment. We had the privilege of working with the Ascojet 1701; in a huge shutdown cleaning project, at one of the biggest automotive car manufacturers here in Kwa-Zulu Natal, South Africa. We were really impressed by its output, and I remember saying to our operations director “Now that is a machine and company that I could work with every day”.
Duncan Goodburn, Sales and Marketing Director of Dry Ice Solutions LTD in South Africa
When you choose a material for your daily activity, you have several settings to take into consideration; the quality, the ergonomic, the fiability and of course the price. ASCO provides dry ice technology where all these settings are merged. Another essential setting is the relationship with ASCO team; sales, back office, logistics, and maintenance - ASCO combines all these services with a really good performance and it is really appreciated in our business where both service and adaptability are the key words.
Thomas Briand, Co-founder of G&B Cryogénie in France
CARBOGAS S.A. with the aim of being at the forefront of technology, has always sought to have suppliers with the best qualified and high experience, who give the guarantees, quality and safety that we require for the operation of our plants, a fact that results in the benefit and satisfaction of our important clients, mainly guaranteeing them a high quality product and in a timely manner. It is in this sense that CARBOGAS S.A. decides to rely on the technologies offered by ASCO, a company that is 100% dedicated to the Carbon Dioxide sector.
Dino Muckled, Managing Director of CARBOGAS S.A. in Bolivia
